@font-face{font-family:Zalando Sans Expanded;font-weight:200 900;font-display:swap;src:url(/painel/assets/ZalandoSansExpanded-Bh3oSOW8.woff2) format("woff2")}:root{--paper: #FBFBFB;--surface: #FFFFFF;--wash: #F2F4F8;--wash-2: #E9ECF3;--line: #E1E5EE;--ink: #0E122A;--ink-2: #464C6B;--ink-3: #7A8099;--navy: #0E122A;--navy-2: #232A53;--green: #56E174;--green-ink: #2F8041;--green-wash: #E6F8EA;--violet: #611DD7;--violet-wash: #F1EAFD;--teal-ink: #0C6864;--teal-wash: #E1F5F3;--red: #F82548;--red-ink: #93192D;--red-wash: #FEE8EC;--slate: #2B363B;--slate-wash: #E6EDEC;--display: "Zalando Sans Expanded", "Segoe UI", system-ui, sans-serif;--body: "Zalando Sans", "Segoe UI", system-ui, sans-serif;--r-sm: 6px;--r-md: 10px;--r-lg: 16px;--shadow: 0 1px 2px rgba(14,18,42,.06), 0 8px 24px rgba(14,18,42,.06)}*{box-sizing:border-box}html,body{height:100%}body{margin:0;font-family:var(--body);font-size:14px;line-height:1.45;color:var(--ink);background:var(--paper);-webkit-font-smoothing:antialiased}button,input,select,textarea{font:inherit;color:inherit}button{cursor:pointer}:focus-visible{outline:2px solid var(--violet);outline-offset:2px}h1,h2,h3{font-family:var(--display);margin:0;letter-spacing:-.01em}.app{display:grid;grid-template-columns:236px minmax(0,1fr) auto;height:100vh}.rail{background:var(--surface);border-right:1px solid var(--line);display:flex;flex-direction:column;padding:18px 14px;gap:18px;overflow-y:auto}.brand{display:flex;align-items:center;gap:10px;padding:2px 6px}.brand svg{width:34px;height:auto;flex:none}.brand b{font-family:var(--display);font-size:15px;font-weight:700;display:block;line-height:1.1}.brand span{font-size:12px;color:var(--ink-3)}.nav{display:flex;flex-direction:column;gap:2px}.nav button{display:flex;align-items:center;gap:10px;border:0;background:none;padding:9px 10px;border-radius:var(--r-md);text-align:left;color:var(--ink-2);font-weight:500}.nav button svg{width:18px;height:18px;flex:none;stroke:currentColor;fill:none;stroke-width:1.7}.nav button:hover{background:var(--wash);color:var(--ink)}.nav button[aria-current=page]{background:var(--navy);color:#fff}.nav .count{margin-left:auto;font-size:11px;font-weight:600;background:var(--red);color:#fff;border-radius:99px;padding:1px 7px}.nav button[aria-current=page] .count{background:var(--green);color:var(--navy)}.rail-foot{margin-top:auto;display:flex;flex-direction:column;gap:10px}.chip-status{display:flex;align-items:center;gap:9px;padding:10px 12px;border-radius:var(--r-md);background:var(--wash);font-size:12.5px;border:0;text-align:left}.chip-status b{display:block;font-size:13px}.dot{width:9px;height:9px;border-radius:50%;background:var(--green);flex:none;box-shadow:0 0 0 3px var(--green-wash)}.dot.off{background:var(--red);box-shadow:0 0 0 3px var(--red-wash)}.main{min-width:0;overflow-y:auto;display:flex;flex-direction:column}.main.fixed{overflow:hidden}.ph{display:flex;align-items:flex-end;gap:16px;padding:24px 28px 18px;flex-wrap:wrap}.ph h1{font-size:24px;font-weight:700}.ph p{margin:4px 0 0;color:var(--ink-3);max-width:64ch}.ph .acts{margin-left:auto;display:flex;gap:8px;flex-wrap:wrap}.page{padding:0 28px 32px}.btn{border:1px solid var(--line);background:var(--surface);border-radius:var(--r-md);padding:8px 13px;font-weight:600;font-size:13px;display:inline-flex;align-items:center;gap:7px;white-space:nowrap}.btn:hover{border-color:var(--ink-3)}.btn.primary{background:var(--navy);border-color:var(--navy);color:#fff}.btn.primary:hover{background:var(--navy-2)}.btn.go{background:var(--green);border-color:var(--green);color:var(--navy)}.btn.danger{color:var(--red-ink);border-color:#f6c2cb}.btn.ghost{border-color:transparent;background:none}.btn.sm{padding:5px 10px;font-size:12px}.btn svg{width:15px;height:15px;stroke:currentColor;fill:none;stroke-width:1.9}.field{display:flex;flex-direction:column;gap:5px}.field>span{font-size:12.5px;font-weight:600;color:var(--ink-2)}.field small{color:var(--ink-3);font-size:12px}.input,select.input,textarea.input{width:100%;border:1px solid var(--line);border-radius:var(--r-md);padding:8px 11px;background:var(--surface)}textarea.input{resize:vertical;min-height:90px;line-height:1.5}.input:focus{border-color:var(--navy-2);outline:none;box-shadow:0 0 0 3px var(--wash-2)}.seg{display:inline-flex;background:var(--wash);border-radius:var(--r-md);padding:3px;gap:2px;flex-wrap:wrap}.seg button{border:0;background:none;border-radius:8px;padding:6px 11px;font-size:12.5px;font-weight:600;color:var(--ink-2)}.seg button[aria-pressed=true]{background:var(--surface);color:var(--ink);box-shadow:0 1px 2px #0e122a1f}.switch{position:relative;width:38px;height:22px;border-radius:99px;background:var(--wash-2);border:0;flex:none;transition:background .15s}.switch:after{content:"";position:absolute;top:3px;left:3px;width:16px;height:16px;border-radius:50%;background:#fff;box-shadow:0 1px 2px #0003;transition:transform .15s}.switch[aria-checked=true]{background:var(--green-ink)}.switch[aria-checked=true]:after{transform:translate(16px)}.tag{display:inline-flex;align-items:center;gap:5px;font-size:11.5px;font-weight:600;padding:2px 8px;border-radius:99px;background:var(--wash);color:var(--ink-2);white-space:nowrap}.tag.pessoal{background:var(--violet-wash);color:var(--violet)}.tag.externo{background:var(--teal-wash);color:var(--teal-ink)}.tag.ok{background:var(--green-wash);color:var(--green-ink)}.tag.pausa{background:var(--slate-wash);color:var(--slate)}.tag.humano{background:var(--red-wash);color:var(--red-ink)}.tag.mute{background:var(--wash);color:var(--ink-3)}.card{background:var(--surface);border:1px solid var(--line);border-radius:var(--r-lg)}.muted{color:var(--ink-3)}.small{font-size:12.5px}.row{display:flex;gap:10px;align-items:center}.grow{flex:1;min-width:0}.tabs{display:flex;gap:4px;border-bottom:1px solid var(--line);margin:0 28px 20px}.tabs button{border:0;background:none;padding:10px 12px;font-weight:600;color:var(--ink-3);border-bottom:2px solid transparent;margin-bottom:-1px}.tabs button[aria-selected=true]{color:var(--ink);border-color:var(--navy)}table.t{width:100%;border-collapse:collapse;background:var(--surface);border:1px solid var(--line);border-radius:var(--r-lg);overflow:hidden}.t th{text-align:left;font-size:12px;font-weight:600;color:var(--ink-3);padding:10px 14px;background:var(--wash);border-bottom:1px solid var(--line)}.t td{padding:11px 14px;border-bottom:1px solid var(--line);vertical-align:middle}.t tr:last-child td{border-bottom:0}.t tr.dim td{color:var(--ink-3)}.t tr.click{cursor:pointer}.t tr.click:hover td{background:#fafbfd}.avatar{width:34px;height:34px;border-radius:50%;display:grid;place-items:center;font-weight:700;font-size:12.5px;flex:none;background:var(--wash-2);color:var(--navy-2);font-family:var(--display)}.avatar.g{border-radius:10px}.conv{flex:1;min-height:0;display:grid;grid-template-columns:300px minmax(0,1fr) 300px;border-top:1px solid var(--line)}.conv.no-det{grid-template-columns:300px minmax(0,1fr)}.clist{border-right:1px solid var(--line);display:flex;flex-direction:column;min-height:0;background:var(--surface)}.clist .filters{padding:10px 12px;border-bottom:1px solid var(--line)}.clist .filters .seg{flex-wrap:nowrap;width:100%}.clist .filters .seg button{flex:1;padding:6px 4px;font-size:12px}.clist ul{list-style:none;margin:0;padding:6px;overflow-y:auto;overflow-x:hidden;flex:1}.clist li button{width:100%;border:0;background:none;display:flex;gap:10px;padding:10px;border-radius:var(--r-md);text-align:left;align-items:flex-start}.clist li button:hover{background:var(--wash)}.clist li button[aria-current=true]{background:var(--wash-2)}.clist .nm{font-weight:600;display:flex;gap:6px;align-items:center;min-width:0}.clist .nm .n1{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.clist .nm .t2{white-space:nowrap}.clist .nm .t2{margin-left:auto;font-weight:400;font-size:11.5px;color:var(--ink-3)}.clist .last{display:block;font-size:12.5px;color:var(--ink-3);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.clist .meta{display:flex;gap:5px;margin-top:5px;flex-wrap:wrap}.thread{display:flex;flex-direction:column;min-height:0;background:var(--wash)}.thread-h{display:flex;align-items:center;gap:12px;padding:12px 18px;background:var(--surface);border-bottom:1px solid var(--line);flex-wrap:wrap}.thread-h .who b{font-size:15px;display:block}.thread-h .acts{margin-left:auto;display:flex;gap:6px;flex-wrap:wrap}.banner{padding:9px 18px;font-size:13px;display:flex;gap:10px;align-items:center}.banner.pausa{background:var(--slate-wash);color:var(--slate)}.banner.humano{background:var(--red-wash);color:var(--red-ink)}.msgs{flex:1;overflow-y:auto;padding:18px 22px;display:flex;flex-direction:column;gap:8px}.day{align-self:center;font-size:11.5px;color:var(--ink-3);background:var(--surface);padding:3px 10px;border-radius:99px;margin:6px 0}.m{max-width:min(560px,78%);display:flex;flex-direction:column;gap:3px}.m .b{padding:9px 12px;border-radius:14px;background:var(--surface);box-shadow:0 1px 1px #0e122a0d;white-space:pre-wrap;word-wrap:break-word}.m .by{font-size:11.5px;color:var(--ink-3);display:flex;gap:6px;align-items:center}.m.in{align-self:flex-start}.m.in .b{border-top-left-radius:4px}.m.out{align-self:flex-end;align-items:flex-end}.m.out .b{background:var(--navy);color:#fff;border-top-right-radius:4px}.m.out.human .b{background:var(--surface);color:var(--ink);border:1.5px solid var(--navy)}.m.out.disp .b{background:var(--navy-2)}.m .route{font-size:11.5px;color:var(--teal-ink);display:flex;gap:5px;align-items:center}.m .route.none{color:var(--ink-3)}.m .route.p{color:var(--violet)}.sys{align-self:center;font-size:12px;color:var(--ink-2);background:var(--surface);border:1px dashed var(--line);padding:6px 12px;border-radius:99px;text-align:center;max-width:90%}.att{display:flex;gap:10px;align-items:center;padding:8px 10px;border-radius:10px;background:#ffffff1f;margin-bottom:4px;min-width:220px}.m.in .att,.m.out.human .att{background:var(--wash)}.att .ic{width:34px;height:34px;border-radius:8px;display:grid;place-items:center;background:var(--green);color:var(--navy);font-weight:800;font-size:10.5px;flex:none}.att small{display:block;opacity:.75;font-size:11.5px}.audio{display:flex;align-items:center;gap:10px;min-width:210px}.audio .play{width:30px;height:30px;border-radius:50%;background:var(--green);display:grid;place-items:center;flex:none}.audio .play:after{content:"";border-left:9px solid var(--navy);border-top:6px solid transparent;border-bottom:6px solid transparent;margin-left:3px}.audio .wave{flex:1;height:22px;background:repeating-linear-gradient(90deg,currentColor 0 2px,transparent 2px 5px);opacity:.45;-webkit-mask:linear-gradient(90deg,#000 0 100%);mask-image:radial-gradient(ellipse 100% 60% at 50% 50%,#000 40%,#00000059)}.transc{font-size:12.5px;opacity:.85;margin-top:6px;font-style:italic}.typing{align-self:flex-end;font-size:12px;color:var(--ink-3);display:flex;gap:6px;align-items:center}.typing i{width:6px;height:6px;border-radius:50%;background:var(--ink-3);animation:blink 1s infinite}.typing i:nth-child(2){animation-delay:.2s}.typing i:nth-child(3){animation-delay:.4s}@keyframes blink{0%,to{opacity:.25}50%{opacity:1}}.gather{align-self:flex-start;font-size:12px;color:var(--teal-ink);background:var(--teal-wash);padding:4px 10px;border-radius:99px}.composer{display:flex;gap:8px;padding:12px 16px;background:var(--surface);border-top:1px solid var(--line);align-items:flex-end;flex-wrap:wrap}.composer textarea{flex:1;min-height:40px;max-height:120px;resize:none}.composer .hint{width:100%;font-size:12px;color:var(--ink-3);display:flex;gap:10px;flex-wrap:wrap}.linkbtn{border:0;background:none;padding:0;color:var(--navy-2);text-decoration:underline;text-underline-offset:2px;font-size:12px}.det{border-left:1px solid var(--line);background:var(--surface);overflow-y:auto;padding:18px;display:flex;flex-direction:column;gap:18px}.det h3{font-size:13px;font-weight:700;margin-bottom:8px}.kv{display:grid;grid-template-columns:auto 1fr;gap:6px 12px;font-size:13px}.kv dt{color:var(--ink-3)}.kv dd{margin:0}.memfile{border:1px solid var(--line);border-radius:var(--r-md);padding:10px 12px;font-size:12.5px}.memfile b{font-family:var(--display);font-size:11.5px;display:block;margin-bottom:4px}.memfile ul{margin:0;padding-left:16px}.empty{display:grid;place-items:center;text-align:center;color:var(--ink-3);padding:40px;height:100%}.grid2{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:14px}.lst{padding:16px;display:flex;flex-direction:column;gap:10px}.lst h3{font-size:15px}.perfis{display:grid;grid-template-columns:240px minmax(0,1fr) 340px;gap:16px;padding:0 28px 28px;align-items:start}.plist{display:flex;flex-direction:column;gap:4px}.plist button{border:1px solid transparent;background:none;border-radius:var(--r-md);padding:10px 12px;text-align:left}.plist button:hover{background:var(--wash)}.plist button[aria-current=true]{background:var(--surface);border-color:var(--line);box-shadow:var(--shadow)}.plist b{display:block;font-weight:600}.plist small{color:var(--ink-3)}.editor{padding:20px;display:flex;flex-direction:column;gap:16px}.files{display:flex;flex-direction:column;gap:6px}.file{display:flex;align-items:center;gap:10px;padding:8px 10px;border:1px solid var(--line);border-radius:var(--r-md);font-size:13px}.file .ext{font-size:10px;font-weight:800;background:var(--wash-2);color:var(--navy-2);border-radius:5px;padding:3px 5px}.meter{height:6px;background:var(--wash-2);border-radius:99px;overflow:hidden}.meter i{display:block;height:100%;background:var(--green-ink);border-radius:99px}.meter.warn i{background:var(--red)}.tester{display:flex;flex-direction:column;height:620px;overflow:hidden;position:sticky;top:12px}.tester header{padding:14px 16px;border-bottom:1px solid var(--line)}.tester header b{font-family:var(--display);font-size:13.5px}.tester .msgs{background:var(--wash);padding:14px}.tester .composer{padding:10px}.disp-card{padding:16px 18px;display:grid;grid-template-columns:1fr auto;gap:8px 16px}.disp-card h3{font-size:15px}.disp-card .content{grid-column:1 / -1;background:var(--wash);border-radius:var(--r-md);padding:10px 12px;font-size:13px;white-space:pre-wrap}.disp-card .foot{grid-column:1 / -1;display:flex;gap:8px;flex-wrap:wrap;align-items:center}.when{font-family:var(--display);font-size:12px;font-weight:600;color:var(--navy-2)}.stack{display:flex;flex-direction:column;gap:12px}.daychips{display:flex;gap:5px;flex-wrap:wrap}.daychips button{width:40px;height:34px;border-radius:8px;border:1px solid var(--line);background:var(--surface);font-weight:600;font-size:12.5px}.daychips button[aria-pressed=true]{background:var(--navy);border-color:var(--navy);color:#fff}.pick{display:flex;flex-wrap:wrap;gap:6px}.pick button{border:1px solid var(--line);background:var(--surface);border-radius:99px;padding:5px 11px;font-size:12.5px;font-weight:500}.pick button[aria-pressed=true]{background:var(--green-wash);border-color:var(--green-ink);color:var(--green-ink);font-weight:600}.note{display:flex;gap:10px;padding:10px 12px;border-radius:var(--r-md);font-size:13px;background:var(--wash)}.note svg,.banner svg{width:18px;height:18px;flex:none;stroke:currentColor;fill:none;stroke-width:1.8;margin-top:1px}.note.warn{background:var(--red-wash);color:var(--red-ink)}.note.ok{background:var(--green-wash);color:var(--green-ink)}.conn{display:grid;grid-template-columns:repeat(auto-fit,minmax(320px,1fr));gap:14px}.conn .card{padding:20px;display:flex;flex-direction:column;gap:14px}.conn h2{font-size:15px;font-weight:700}.big{font-family:var(--display);font-size:26px;font-weight:700;letter-spacing:-.02em}.qr{width:180px;height:180px;border:10px solid #fff;outline:1px solid var(--line);border-radius:12px;align-self:center}.setting{display:flex;gap:14px;align-items:center;justify-content:space-between;padding:12px 0;border-bottom:1px solid var(--line)}.setting:last-child{border-bottom:0}.setting b{display:block;font-weight:600}.setting small{color:var(--ink-3)}.setting .input{width:110px}.overlay{position:fixed;inset:0;background:#0e122a61;display:grid;place-items:center;z-index:50;padding:20px}.modal{width:min(620px,100%);max-height:90vh;overflow-y:auto;background:var(--surface);border-radius:18px;box-shadow:0 24px 60px #0e122a4d}.modal header{padding:20px 22px 6px}.modal header h2{font-size:18px;font-weight:700}.modal .body{padding:14px 22px;display:flex;flex-direction:column;gap:14px}.modal footer{padding:14px 22px 20px;display:flex;gap:8px;justify-content:flex-end}.toasts{position:fixed;bottom:20px;left:50%;transform:translate(-50%);display:flex;flex-direction:column;gap:8px;z-index:60;align-items:center}.toast{background:var(--navy);color:#fff;padding:10px 16px;border-radius:12px;font-size:13px;box-shadow:var(--shadow);animation:up .2s ease-out;max-width:520px}@keyframes up{0%{transform:translateY(8px);opacity:0}}@media(max-width:1500px){.conv{grid-template-columns:270px minmax(0,1fr)}.conv .det{display:none}.conv.det-on{grid-template-columns:270px minmax(0,1fr) 280px}.conv.det-on .det{display:flex}.perfis{grid-template-columns:220px minmax(0,1fr)}.perfis .tester{grid-column:2;position:static}}body{background:var(--paper)}#raiz{height:100%}.aviso-topo{position:fixed;top:0;left:50%;transform:translate(-50%);z-index:70;background:var(--red-wash);color:var(--red-ink);font-size:12.5px;font-weight:600;padding:6px 14px;border-radius:0 0 10px 10px}.carregando{display:grid;place-items:center;height:100%;color:var(--ink-3)}.login{min-height:100%;display:grid;place-items:center;padding:20px;background:var(--wash)}.login .card{width:min(380px,100%);padding:28px 26px;display:flex;flex-direction:column;gap:16px;box-shadow:var(--shadow)}.login .brand svg{width:40px}.erro{color:var(--red-ink);font-size:12.5px}.voltar,.nav button .c{display:none}.mais{align-self:center}.btn[disabled],.switch[disabled]{opacity:.5;cursor:default}.checks{display:flex;flex-wrap:wrap;gap:6px}.dica{font-size:12px;color:var(--ink-3)}textarea.mono{font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:12.5px}.qr-img{width:220px;height:220px;align-self:center;border-radius:12px;outline:1px solid var(--line);background:#fff;padding:8px}@media(max-width:760px){.app{grid-template-columns:1fr;grid-template-rows:minmax(0,1fr) auto;height:100dvh}.rail{order:2;flex-direction:row;padding:4px 4px calc(4px + env(safe-area-inset-bottom));gap:0;border-right:0;border-top:1px solid var(--line);overflow:visible}.brand,.rail-foot{display:none}.nav{flex-direction:row;width:100%}.nav button{flex:1;flex-direction:column;gap:2px;padding:6px 2px;font-size:10.5px;position:relative;text-align:center;min-width:0}.nav button .l{display:none}.nav button .c{display:block}.nav .count{position:absolute;top:1px;right:calc(50% - 22px);margin:0;padding:0 5px;font-size:10px}.main{order:1}.ph{padding:14px 16px 10px;gap:10px}.ph h1{font-size:20px}.ph p{font-size:12.5px}.page{padding:0 16px 24px}.tabs{margin:0 16px 14px;overflow-x:auto}.conv,.conv.det-on{grid-template-columns:minmax(0,1fr)}.conv>.clist,.conv>.thread,.conv>.det{display:none}.conv[data-coluna=lista]>.clist,.conv[data-coluna=conversa]>.thread,.conv[data-coluna=detalhes]>.det{display:flex}.conv .det{border-left:0}.voltar{display:inline-flex}.so-largo{display:none}.thread-h{padding:10px 12px;gap:8px}.thread-h .meta{display:none}.msgs{padding:14px 12px}.m{max-width:88%}.att{min-width:0}.composer{padding:10px 12px}table.t,.t tbody,.t tr,.t td{display:block;width:100%}.t thead{display:none}table.t{border:0;background:none}.t tr{background:var(--surface);border:1px solid var(--line);border-radius:var(--r-lg);margin-bottom:10px;padding:6px 0}.t td{border:0;padding:6px 14px}.t td[data-rotulo]:before{content:attr(data-rotulo);display:block;font-size:11.5px;color:var(--ink-3);font-weight:600;margin-bottom:3px}.overlay{padding:0;place-items:stretch}.modal{width:100%;max-height:none;height:100%;border-radius:0}.perfis{grid-template-columns:minmax(0,1fr);padding:0 16px 20px}.perfis .tester{grid-column:auto;position:static;height:460px}.plist{flex-direction:row;overflow-x:auto}.plist button{flex:none;max-width:200px}.conn,.grid2{grid-template-columns:minmax(0,1fr)}.setting{flex-wrap:wrap}.toasts{bottom:78px;width:calc(100% - 32px)}}@media(prefers-reduced-motion:reduce){*{animation:none!important;transition:none!important}}
